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About the service
Is this made by reMarkable?
No. Send to Remarkable is an independent, third-party service built by developers at NeuralSoft Systems who use reMarkable tablets themselves. It is not affiliated with or endorsed by reMarkable AS.
What exactly does it do?
You set up a custom email address for your reMarkable. Send a PDF (or a Word document, Excel file, or PowerPoint presentation on applicable plans) to that address — either by forwarding an email you received, or sending one directly — and it appears on your reMarkable automatically, in whichever folder you've configured.
Why not just use the Dropbox or Google Drive integration?
If that fits how you work, use it — it is free and it is built in. reMarkable connects to Google Drive, OneDrive, and Dropbox natively, and for documents you already keep in cloud storage that is fewer moving parts than anything we could offer.
This is for the other case: a document that you want to get onto your reMarkable quickly and in one step by sending it by email, or if an email arrives with an attachment that you want to review on your reMarkable. With an integration you still have to open the mail, save the file into the right folder, and wait for a sync — from a computer, because that is where your files are — and then open your reMarkable and download it. In contrast, forwarding by email is one action from the device already in your hand and it covers Microsoft Word, Excel, and PowerPoint, which your reMarkable otherwise can't open.
This is for the other case: a document that you want to get onto your reMarkable quickly and in one step by sending it by email, or if an email arrives with an attachment that you want to review on your reMarkable. With an integration you still have to open the mail, save the file into the right folder, and wait for a sync — from a computer, because that is where your files are — and then open your reMarkable and download it. In contrast, forwarding by email is one action from the device already in your hand and it covers Microsoft Word, Excel, and PowerPoint, which your reMarkable otherwise can't open.
Do I need to install anything?
No. There's no app, integration, extension, or desktop client. It works over plain email from any device that can send one.
Setup and compatibility
How do I connect my reMarkable account?
After signing up, you'll get an 8-character one-time code from the link in your Send to Remarkable account dashboard that utilizes reMarkable's own device-connect page (the same flow that reMarkable's official desktop and mobile apps use). Enter it once during setup — after that, you're paired.
Is there a size limit on what I can send?
Free accounts can send files up to 3 MB, Premium up to 10 MB, and Professional up to 35 MB. The limit applies to each attachment on its own, and on plans that allow multiple files per email, to the entire email as a whole. For example, on the Professional plan you can send one file up to 35 MB or multiple smaller files that total up to 35 MB.
Free also delivers one file per email. Premium and Professional take as many as your provider will send in one message.
Free also delivers one file per email. Premium and Professional take as many as your provider will send in one message.
Why did my email provider reject a file that is inside my plan limit?
Because your provider is measuring something different. Email providers cap the whole message, not the file — and a file grows by about 35% when it is encoded for sending. So a 30 MB file becomes roughly a 40 MB message, and a provider that allows 35 MB refuses it while quoting a number larger than the file you attached.
These are measured from real bounces rather than taken from a published figure, because the published figures are usually the message limit being read as though it were a file limit. The second column is the one worth knowing:
Other providers differ, and we only list the ones we have measured ourselves — Yahoo, for example, publishes a 25 MB cap across all the attachments in one message, though we have not put a file through it ourselves to check. If your provider accepts the message, we accept the file.
These are measured from real bounces rather than taken from a published figure, because the published figures are usually the message limit being read as though it were a file limit. The second column is the one worth knowing:
| Provider | Message limit | Largest file that fits |
|---|---|---|
| AOL | 41.7 MB | 30.9 MB |
| Gmail | 35.9 MB | 26.6 MB |
Other providers differ, and we only list the ones we have measured ourselves — Yahoo, for example, publishes a 25 MB cap across all the attachments in one message, though we have not put a file through it ourselves to check. If your provider accepts the message, we accept the file.
What file types are supported?
PDF and ePub arrive as-is on every plan, including the free one — a reMarkable reads both natively, so nothing needs converting. Word documents (.doc, .docx) are converted to PDF on Premium. On Professional, you get Word documents (.doc, .docx) and also RTF and OpenDocument text (.rtf, .odt), spreadsheets and presentations (.xls, .xlsx, .csv, .ods, .ppt, .pptx, .odp).
Can other people send to my address?
Only people you approve. This is not optional and not a paid feature — it works the same way on every plan, including the free one. This is to protect your reMarkable from receiving spam.
The first time someone new sends you a document it is held for 72 hours and our servers will automatically email you to request approval to deliver it to your reMarkable. Approving delivers what was already sent, so nobody has to send anything twice, and everything they send afterwards arrives normally. If you do nothing, the document is deleted from our servers automatically and they are never added to your device. Held documents never count against your monthly limit.
We also check that the message genuinely came from the domain it claims (SPF or DKIM), because a sender address on its own can be forged. Mail from an approved sender that fails that check is held for you to approve rather than delivered.
Free allows 1 approved sender, and that is the address you signed up with — so nobody else can send to a free account. Premium adds 3 more on top of your own, and Professional adds 10 more. Whole domains cannot be approved — each address must be added individually.
Email addresses are treated as case-insensitive throughout — Jane@Example.com and jane@example.com are the same address to us, for signing in and for approved senders alike.
The first time someone new sends you a document it is held for 72 hours and our servers will automatically email you to request approval to deliver it to your reMarkable. Approving delivers what was already sent, so nobody has to send anything twice, and everything they send afterwards arrives normally. If you do nothing, the document is deleted from our servers automatically and they are never added to your device. Held documents never count against your monthly limit.
We also check that the message genuinely came from the domain it claims (SPF or DKIM), because a sender address on its own can be forged. Mail from an approved sender that fails that check is held for you to approve rather than delivered.
Free allows 1 approved sender, and that is the address you signed up with — so nobody else can send to a free account. Premium adds 3 more on top of your own, and Professional adds 10 more. Whole domains cannot be approved — each address must be added individually.
Email addresses are treated as case-insensitive throughout — Jane@Example.com and jane@example.com are the same address to us, for signing in and for approved senders alike.
What happens if I send something that isn't an approved file type?
It's ignored. Unsupported attachments are not delivered to your tablet and don't count against your monthly limit.
I use an iCloud address and your emails go to Junk, or don't arrive at all.
Apple filters mail from senders it doesn’t recognize yet, and we’re a young domain — that’s the whole of it. Our messages pass every authentication check Apple runs; they’re simply from a name it hasn’t seen before.
Two things fix it on your account, both on Apple’s own advice:
Add no-reply@sendtoremarkable.com to your Contacts. Apple doesn’t send mail from people in your contacts to Junk.
If you find one of our emails in Junk, move it to your Inbox. Apple treats that as a correction and delivers our later messages normally. There’s no separate “Not Junk” button — moving it is the action.
Worth knowing: your documents reach your tablet either way. Email is only how we tell you it happened, so a message in Junk never means a lost document — check the Activity page any time to see what arrived. And if you’re signing up and the verification code doesn’t appear within a minute, look in Junk before requesting another.
Two things fix it on your account, both on Apple’s own advice:
Add no-reply@sendtoremarkable.com to your Contacts. Apple doesn’t send mail from people in your contacts to Junk.
If you find one of our emails in Junk, move it to your Inbox. Apple treats that as a correction and delivers our later messages normally. There’s no separate “Not Junk” button — moving it is the action.
Worth knowing: your documents reach your tablet either way. Email is only how we tell you it happened, so a message in Junk never means a lost document — check the Activity page any time to see what arrived. And if you’re signing up and the verification code doesn’t appear within a minute, look in Junk before requesting another.
Your documents and data
Do you read the contents of what I send?
No. Documents are processed only to the extent needed to convert and deliver them — nothing is read, indexed, or analyzed for any other purpose. Details are in our privacy policy.
How is my reMarkable account access stored?
Once you pair your reMarkable device we receive an encrypted session token that allows our servers to send documents to your reMarkable. We do not receive, and certainly do not store any of your account credentials.
Can I delete my account?
Yes. You can delete your account at any time from your dashboard, which removes your forwarding address, delivery history, and stored reMarkable pairing.
Billing
Is the free plan actually free, or a trial?
Both, in that order. Every new account starts with 15 days of Professional at no charge, and then becomes Free automatically — 10 documents a month, PDF and ePub, for as long as you want to use it. No credit card is required, nothing renews, and there is nothing to cancel.
What happens when my 15 days of Professional end?
Your account becomes Free. You are not charged, nothing is deleted, and documents already on your device are unaffected. The one thing that changes is your limits: Free allows 10 documents a month at 3 MB each, and only your own address as an approved sender. Also, free accounts can only accept PDf and ePub files.
What happens if I hit my monthly limit on the free plan?
Further documents that month won't be delivered until your limit resets, or you upgrade — Premium raises it to 25 a month, Professional is unlimited.
Can I cancel Premium anytime?
Yes, from your billing page. Cancellation takes effect at the end of your current billing period, you can continue to access your paid plan features until then, and you're not charged after that.