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Send to RemarkableBy NeuralSoft Systems

Terms of Service

Last updated: September 2026

These terms govern your use of Send to Remarkable (the “Service”). By creating an account you agree to these terms which may change at anytime, and your continued use of the Service constitutes your acceptance of the then current terms. You may always obtain a copy of the current terms from this website at http://www.sendtoremarkable.com/terms.

What the Service is

Send to Remarkable lets you forward documents to a dedicated email address, which are then delivered to servers operated by reMarkable AS. Send to Remarkable is an independent, third-party service and is not affiliated with or endorsed by reMarkable AS.

Your subscription to Send to Remarkable utilizes our software, services, expertise, and infrastructure, pursuant to your plan limits, for the establishment of a private and dedicated email address, receipt of your emailed documents, required processing, and then delivery to servers operated by reMarkable AS.

Your account

  • You must provide accurate information when creating an account and pairing your reMarkable device.
  • You're responsible for keeping your account credentials secure and for activity that happens through your forwarding address.
  • You must be legally able to enter into a binding contract to use the Service.

Acceptable use

You agree not to use the Service to:

  • Send content you don't have the right to send, including copyrighted material you're not authorized to distribute.
  • Send malware, or attempt to exploit the Service to access systems or accounts that aren't yours.
  • Use the Service to relay spam or unsolicited bulk content to your own or anyone else's reMarkable account.
  • Attempt to circumvent plan limits, rate limits, or billing.

Your first 15 days.Every new account receives 15 days of the Professional plan at no charge. No payment method is collected and nothing is billed automatically. At the end of the 15 days the account reverts to the Free plan on its own — there is nothing to cancel and no action required. Documents already delivered to your device are unaffected. Senders you approved during the trial period remain on your list, but Free only allows the account holder's email address to send documents, so mail from the others will be held for you rather than delivered unless and until you upgrade to a paid plan.

One free trial per customer. The 15 day free trial is offered once per person. Closing an account and opening a new one will not receive a new free trial. To make that possible we keep a small, non-reversible record after an account is closed — see our Privacy Policy for further details. We may decline to provide the Service to users who attempt to circumvent this policy and our systems.

Plans and billing

  • The Free plan offer is not indefinite, and may be discontinued at any time. Its use is subject to its then stated limits which may change without advance notice.
  • Paid plans are billed in advance on a recurring basis through our payment processor.
  • You can cancel a paid plan at any time. Cancellation takes effect at the end of the current billing period, and you retain paid features until then.
  • We don't offer prorated refunds for partial billing periods, except where required by law.

Service availability

Our goal is to keep the Service reliably available without interruption, but delivery depends on third-party infrastructure we don't control including, but not limited to, reMarkable's servers. As such, we don't guarantee uninterrupted or error-free operation, and we're not liable for delivery failures caused by third-party outages outside our direct control.

Our right to change the Service

We may modify, suspend, or discontinue features of the Service at any time. If we make a change that materially reduces what a paid plan includes, we'll notify subscribers in advance when reasonably possible.

Limitation of liability, choice of law, venue, jury trial waiver, and class action waiver

The Service is provided “as is.” To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the Service, including documents that fail to deliver or are delayed. Our total liability for any claim relating to the Service is limited to the amount you paid us for using the Service.

By utilizing the Service you agree that any suit must be filed:

  1. in the Small Claims division of the County Court for the 15th Judicial Circuit, in and for Palm Beach County, Florida, or with respect to claims that exceed the jurisdictional maximum of said court notwithstanding their limitation as set forth herein, in the County Court for the 15th Judicial Circuit, in and for Palm Beach County, Florida or the Circuit Court for the 15th Judicial Circuit, in and for Palm Beach County, Florida;
  2. that Florida's substantive law and procedural rules shall govern such action, including but not limited to the election of the application of Florida's Rules of Civil Procedure;
  3. the waiver of your right to bring or participate in any class action against Send to Remarkable or any other affiliated persons or entities, including but not limited to NeuralSoft Systems LLC, regarding any matter related to the Service, including claims arising from marketing the Service;
  4. the waiver of a jury trial in any action in which one would otherwise be available; and
  5. to bring any such action within one-year from its accrual.

Legal notices, other than service of process which must be made according to law, shall be sent by U.S. Certified Mail with a copy via email to legal@neuralsoftsystems.com to:

Att: Legal Department
NeuralSoft Systems LLC
1501 Yamato Road
Second Floor, 3050
Boca Raton, Florida 33431

Termination

You may delete your account at any time from your dashboard. We may suspend or terminate your access if you violate these terms. On termination, your forwarding address is deactivated and stops accepting new documents. After a period of time determined by Send to Remarkable, your custom email address may be reassigned to another individual.

Changes to these terms

We may update these terms from time to time. Continued use of the Service after a change means you accept the updated terms.

Integration and survival

By utilizing the Service you agree that no other terms shall govern except those as set forth herein and in our Privacy Policy, which is incorporated by reference, and that if any part of these terms are deemed to be unenforceable that shall not affect the enforceability of any other provision.

The provisions concerning limitation of liability, choice of law, venue, jury trial waiver, class action waiver, the retention of the record described in our Privacy Policy, and any other provision which by its nature should survive, shall survive termination of your account and of these terms.

Contact

Questions about these terms: support@sendtoremarkable.com

You may also write to us at:

NeuralSoft Systems LLC
1501 Yamato Road
Second Floor, 3050
Boca Raton, Florida 33431